CHRISTOPHER PUGLISI

5500 Adams Drive   ~  The Colony (Dallas), Texas  75056

(214) 207-0160

christopher_puglisi@yahoo.com

 

 

COMPUTER SKILLS

 

Website Publishing & Hosting: Microsoft FrontPage, Macromedia Dreamweaver, HTML, FTP, Adobe PhotoShop

Software Development: Cobol, CICS, DB2, VSAM, JCL, Microfocus Cobol, REXX, Syncsort

Environments: Windows 98/2000/XP; Apple OS X; IBM Mainframe, S/390, z/OS, APPC, LU6.2, TCP/IP

QA & Automated Testing:Abend-Aid, File-Aid, Xpediter, QACenter for Enterprise Servers, QACenter for Websphere MQ, QAHiperstation, QADirector (Test Management), Track Record (Defect Tracking)

Software & Hardware: PC Anywhere, WebEx, GoToMeeting, Proterm, Lotus Notes, MS Office, Biometric Fingerprint Scanners, Law Enforcement (Booking and Mug Shot), Biometric Identity Management, Personal Identity Verification (PIV) Card solutions

 

PROFESSIONAL EXPERIENCE

 

IMAGEWARE SYSTEMS, San Diego, California & Dallas, Texas    11/2005-Present

Sales Engineer & Project Manager – Biometric Identity Management Middleware Solutions

• Create and present product demonstrations of ImageWare’s Biometric Identity Management enterprise middleware solution via web conference and at customer sites in U.S. and Latin America.
• Develop technical sections of proposals and answers to RFPs.
• Translate client reporting or analysis objectives into solutions based on implementation or configuration.
• Provide input / involvement in product related services engagements (scoping, SOW creation, positioning).
• Define and achieve client needs through one-on-one sessions and on-going communication.
• Translate User and Training manuals into Spanish for new releases.
• Plan, direct, and manage designated projects for existing and new client engagements.
• Ensure that project objectives are accomplished in accordance with outlined priorities.

 

COMPUWARE CORPORATION, Dallas, Texas    02/1999-10/2000 & 10/2003-05/2005

Sales Engineer - QA Automated Testing Tools for Enterprise Applications

• Created and presented software demonstrations of Compuware’s QACenter automated testing tools to CIO’s, CTO’s, management, developers, and non-technical staff at various Fortune 500 clients such as Wal-Mart, American Express, FedEx, JPMorgan Chase, AT&T, and MBNA.
• Developed specifications for Proof-of-Concept (POC) and demonstrations based on customer requirements.
• Supported and resolved technical issues during software installation and trial period.
• Maintained an in-depth technical understanding of all enterprise application testing software products and services.
• Developed and facilitated demonstrations at trade shows, conferences, and regional marketing events.
• Developed, coordinated, and facilitated Presentation Skills Workshop to new and existing staff to enhance performance at client demonstrations in order to effectively market and sell company product and services.
• Beta tested new software releases, identify bugs, and provide feedback and assistance to edit manuals.

 

DALLAS INDEPENDENT SCHOOL DISTRICT, Dallas, Texas 09/2001-09/2003

Bilingual Elementary and Adult ESL Teacher

• Instructed bilingual Kindergartners and First Graders as well as accelerated English to Spanish-speaking adults.
• Designed lesson plans and age-appropriate activities to adhere to established public school curriculum.
• Developed educational programs and alternative methods of learning to increase retention of learned material.
• Advised adult students on educational issues to promote optimal levels of learning performance.
• Monitored secondary students progress and devised student evaluation reports. 

 

ETHENTICA, pre-IPO startup, Dallas, Texas  10/2000 - 02/2001

Programmer & Analyst Consultant

• Authored software architecture diagrams for Product Requirements Document and respond to customer RFP’s.
• Assisted sales team with validation of sales opportunities, customer discovery, and solution architecture. 
• Identified prospective client’s needs in order effectively sell Ethentica’s Biometric product solutions.

 

 

AJILON (formerly IMI Systems), Dallas, Texas  04/1997-02/1999

Programmer & Analyst Consultant

• Unit tested Cobol and CICS online programs that used tools such as Xpediter, Abend-Aid, and File-Aid.
• Conducted system analysis activities and documented technical and programming specifications.
• Documented and maintained technical and user requirements and training manuals. 
• Identified and analyzed undiscovered programs that required modifications and updates.
• Engineered REXX routines to display TSO/Dialog Manager menu user panels to input test cases.

 

AT&T, Morristown, New Jersey  02/1993-04/1997

Programmer & Analyst

• Trained and coached bilingual telemarketing representatives.
• Installed, maintained, and troubleshot in-house and vendor supplied packages.
• Created ad-hoc programs and reports, updated databases and extracts, and tested new installs and enhancements.
• Served as liaison between Network Systems Department and external vendor to establish data lines connectivity.  

 

EDUCATION

ELEMENTARY TEACHING CERTIFICATION PROGRAM, State of Texas

Bilingual EC-4 Teacher Certification, 2003

   

THE CHUBB INSTITUTE, Parsippany, New Jersey

Computer Programming Diploma, 1992

 

RUTGERS UNIVERSITY, New Brunswick, New Jersey

Bachelor of Arts in Spanish, 1987

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